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22 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Mr. Smith¡G Thank you for your letter of 20 May proposing a sole agency for our office machines. We have examined our long and, I must say, mutually beneficial collaboration. We would be very pleased to entrust you with the sole agency for Bahrain. We have drawn up a draft agreement that is enclosed. Please examine the detailed terms and conditions and let us know whether they meet with your approval. On a personal note, I must say that I am delighted that we are probably going to strengthen our relationship. I have very pleasant memories of my last visit to London when you entertained me so delightful. I look forward to reciprocating on your next visit to Beijing. Yours sincerely, Derek Weaver Chief Seller
22 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: Thank you for your letter of 20 May suggesting that we grant you a sole agency for our household lines. I regret to say that, at this stage, such an arrangement would be rather premature. We would, however, be willing to engage in a trial collaboration with your company to see how the arrangement works. It would be necessary for you to test the market for our products at your end. You would also have to build up a much larger turnover to justify a sole agency. We enclose price lists covering all the products you are interested in and look forward to hearing from you soon. Yours sincerely, Derek Weaver Chief Seller Enc.
-------------------------------------------------------------------------------- 20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: We would like to inform you that we act on a sole agency basis for a number of manufactures. We specialize in finished cotton goods for the Middle Eastern market. Our activities cover all types of household linen. Until now, we have been working with your textiles department and our collaboration has proved to be mutually beneficial. Please refer to them for any information regarding our company. We are very interested in an exclusive arrangement with your factory for the promotion of your products in Bahrain. We look forward to your early reply. Yours sincerely, Derek Weaver Chief Seller
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22 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs:
Dear Mr. Smith, Thank you for your letter of the 20th of this month. We shall be glad to enter into business relations with your company. In compliance with request, we are sending you, under separate cover, our latest catalogue and price list covering our export range. Payment should be made by irrevocable and confirmed letter of credit. Should you wish to place an order, please Email or fax us. Yours sincerely, Derek Weaver Chief Seller
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20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: We have obtained your name and address from Dee&Co. Ltd, and we are writing to enquire whether you would be willing to establish business relations with us. We have been importers of shoes for many years. At present, we are interested in extending our range and would appreciate your catalogues and quotations. If your prices are competitive we would expect to place volume orders on you. We look forward to your early reply. Yours faithfully, Derek Weaver Chief Buyer --------------------------------------------------------------------------------
20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: Due to the rise in the world price of paper, from 1 January of next year, prices for our products are due to increase by 10% across the board. Since you are a valued customer of long standing, we wish to give you the opportunity to beat the price increases by ordering now at the current prices. In addition, we are willing to give you a discount of 5% on all orders of more than GB¢G20,000. We are aware that you do not have sufficient warehousing for large quantities of reserve stock.. In the circumstances, we would be prepared to hold paper for you to be delivered at your convenience. There will be no charge for warehousing at this end. We believe that you will see the advantages of this arrangement, which will save you at least 15% on paper purchases in the coming year. We look forward to your early reply. Yours faithfully, Derek Weaver Chief Seller
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20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: Thank you for your letter of 20 May 2000. We are disappointed to hear that our price for Flame cigarette lighters is too high for you to work on. You mention that Japanese goods are being offered to you at a price approximately 10% lower than that quoted by us. We accept what you say, but we are of the opinion that the quality of the other makes does not measure up to that of our products. Although we are keen to do business with you, we regret that we cannot accept your counter offer or even meet you half way. The best we can do is to reduce our previous quotation by 2%. We trust that this will meet with your approval. We look forward to hearing from you. Yours faithfully, Derek Weaver Chief Seller
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20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: We refer to our quotation of 10 May and our mail offer of 20 May regarding the supply of Flame cigarette lighters. We are prepared to Bloomp our offer open until the end of this month. As this product is in great demand and the supply limited, we would recommend that you accept this offer as soon as possible. Yours faithfully, Derek Weaver Chief Seller
-------------------------------------------------------------------------------- 20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: We welcome your enquiry of 20th May and thank you for your interest in our products. A copy of our illustrated catalogue is being sent to you today, with samples of our products. Mr. Lee, our overseas director, will be in London early next month and will be glad to call on you. He will have with him a wide range of our manufactures, and when you see them we think you will agree that the quality of the materials used, and the high standard of craftsmanship will appeal to the most selective buyers. We manufacture a wide range of hand-made leather shoes in which we think you may be interested. They are fully illustrated in the catalogue and are of the same high quality as our gloves. Mr. Lee will be able to show you samples when he calls. We hope the samples will reach you in good time and look forward to your order. Yours faithfully, Derek Weaver Chief Seller
-------------------------------------------------------------------------------- 20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: We learn from Thomas H. Pennie of New York that you are producing hand-made gloves in a variety of artificial leathers. There is a steady demand here for gloves of high quality at moderate prices. Will you please send me a copy of your glove catalogue, with details of your prices and terms of payment. I should find it most helpful if you could also supply samples of these gloves. Yours faithfully, Derek Weaver Chief Buyer
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20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: This time last year you placed an order for Type BS362 12-volt sealed batteries. This is a discontinued line which we had on offer at the time. We now have a similar product on offer, Type CN233. It occurs to us that you might be interested. A descriptive leaflet is enclosed. We have a stock of 590 of Type CN233 which we are selling off at GB¢G30 each. We can offer a quantity discount of up to 15%, but we are prepared to give 20% discount for an offer to buy the complete stock. We are giving you this opportunity in view of your previous order. We would appreciate a prompt reply, since we will put the offer out in the event of your not being interested. Yours faithfully, Derek Weaver Chief Seller
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20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: This is to confirm your telex of 16 May 2000, asking us to make you firm offers for rice and soybeans C&F Singapore. We telexed you this morning offering you 300 metric tons of polished rice at A$2,400 per metric ton, C&F Singapore, for shipment during July/August 2000. This offer is firm, subject to the receipt of your reply before 10 June 2000. Please note that we have quoted our most favourable price and are unable to entertain any counter offer. With regard to soybeans, we advise you that the few lots we have at present are under offer elsewhere. If, however, you were to make us a suitable offer, there is a possibility of our supplying them. As you know, of late, it has been a heavy demand for these commodities and this has resulted in increased prices. You may, however, take advantage of the strengthening market if you send an immediate reply. Yours faithfully, Derek Weaver Chief Seller
-------------------------------------------------------------------------------- 20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: Thank you for your letter of 20 May asking for a change in payment terms. There is nothing unusual in our current arrangement. From the time you open credit until the shipment reaches your port is normally about three months. In addition, your L/C is only opened when the goods are ready for shipment. I regret to say that we must adhere to our usual practice and sincerely hope that this will not affect our future business relations. We will contact you as soon as supplies of the steel pipes you require come into stock. Yours faithfully, Derek Weaver Chief Seller
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20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: In the past, our purchases of steel pipes from you have normally been paid by confirmed, irrevocable letter of credit. This arrangement has cost us a great deal of money. From the moment we open the credit until our buyers pay us normally ties up funds for about four months. This is currently a particularly serious problem for us in view of the difficult economic climate and the prevailing high interest rates. If you could offer us easier payment terms, it would probably lead to an increase in business between our companies. We propose either cash against documents on arrival of goods, or drawing on us at three months' sight. We hope our request will meet with your agreement and look forward to your early reply. Yours faithfully, Derek Weaver Chief Buyer
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20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: Thank you for your order for 500 Irina 262 typewriters by your letter of 20 May. We have considered your proposal to pay by a 30-day letter of credit. We do not usually accept time credit. However, in view of our long and mutually beneficial relationship, we are willing to make an exception this time. I must stress that this departure from our usual practice relates to this transaction only. We cannot regard it as setting a precedent for future transactions. I enclose our sales contract No.83 covering the order. I would be grateful if you would follow the usual procedure.
Yours faithfully, Derek Weaver Chief Buyer
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20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: We would like to place an order for 500 Irina 262 electric typewriters at your price of US$300 each, CIF Lagos, for shipment during July/August. We would like to pay for this order by a 30-day L/C. This is a big order involving US$150,000 and, since we have only moderate cash reserves, tying up funds for three or four months would cause problems for us. We much appreciate the support you have given us in the past and would be most grateful if you could extend this favour to us. If you are agreeable, please send us your contract. On receipt, we will establish the relevant L/C immediately. Yours faithfully, Derek Weaver Chief Seller
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20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: We have great pleasure in enclosing copies of faxes exchanged between us resulting in the conclusion of business for 500 Five_Ram bicycles. We enclose our sales confirmation no.850 in duplicate. Please sign the bottom copy and return it to us for our files. We look forward to receiving your future enquires and orders. Yours faithfully, Derek Weaver Chief Seller
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20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: Thank you for your letter of 20 May requesting earlier delivery of goods under your purchase contract no. 954. We have contacted the shipping company and regret to tell you that we are unable to comply with your request. We have been informed that there is no available space on ships sailing from here to your port before 5 April. We are very sorry that we are unable to advance shipment. We will, however, do everything possible to ensure that the goods are shipped within the contracted time. Yours faithfully, Derek Weaver Chief Seller
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20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: We refer to our purchase contract no. 954. Under the terms of the contract, delivery is scheduled for May 2000. We would now like to bring delivery forward to March/April 2000. We realize that the change of delivery date will probably inconvenience you and we offer our sincere apologies. We know that you will understand that we would not ask for earlier delivery if we did not have compelling reasons for doing so. In view of our longstanding, cordial commercial relationship, we would be very grateful if you would make a special effort to comply with our request. We look forward your early reply. Yours faithfully, Derek Weaver Chief Seller
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20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: Thank you for your letter of 20 May enquiring about the shipment of your order under contract 4632. Please accept my apology for the delay which has been caused by the unavailability of shipping space from Bombay to London. The matter was, however, in hand and your consignment was shipped yesterday on board SS Pandit which is sailing directly to London. I enclose one set of shipping documents comprising: 1.One non-negotiable copy of the bill of lading 2.Commercial invoice in duplicate. 3.One copy of the certificate of guarantee. 4.One copy of the certificate of quantity. 5.One copy of the insurance policy. I am glad that we have been able to execute your order as contracted. I trust the goods will reach you in time for the winter selling season and prove to be entirely satisfactory. I will personally ensure that you receive our prompt and careful attention at all times. Yours faithfully, Derek Weaver Chief Seller Enc.
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20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: We refer to the contract no. 4632 covering 500 dozen track suits. We wish to remind you that we have had no news from you about shipment of the goods. As we mentioned in our last letter, we are in urgent need of the goods and we may be compelled to seek an alternative source of supply. Under the circumstances, it is not possible for us to extend further our letter of credit no. 1492, which expires on 21 August. Please understand how serious and urgent it is for us to resolve this matter. We look forward to receiving your shipping advice, by fax, within the next seven days. Yours faithfully, Derek Weaver Chief Buyer
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20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: On May 20, we received your consignment of 40 cardboard cartons of steel screws. We regret to inform you that 10 cartons were delivered damaged and the contents had spilled, leading to some losses. We accept that the damage was not your fault but feel that we must modify our packing requirements to avoid future losses. We require that future packing be in wooden boxes of 20 kilos net, each wooden box containing 40 cardboard packs of 500 grams net. Please let us know whether these specifications can be met by you and whether they will lead to an increase in your prices. We look for forward to your early confirmation. Yours faithfully, Derek Weaver Chief Buyer
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20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: We enclose the countersigned copy of contact No.250 of 3 April 2000 for 360 bales of printed cottons. The letter of credit is on its way to you. Please mark the bales with our initials, with the destination and contract number as follows: KT LONDON 250 This will apply to all shipments unless otherwise instructed. Please advise us by fax as soon as shipment is effected. Yours faithfully, Derek Weaver Chief Buyer
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20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: Thank you for your letter of 20 May with a claim for breakages. Your claim is for GB¢G200 on the shipment delivered on 18 May to your order no.2423. The goods were in perfect order and properly packed in cardboard boxes. They were then placed in a sealed container at our factory. It is difficult to imagine how any breakages could occur. Fortunately, the goods were fully insured under our standard policy with Lloyds of London, but in order to make a claim we shall need much more information. Please make a complete inventory of the broken items and send it to us. We shall then contact our insurer. Their agent will probably call on you to check the consignment. I apologize for the inconvenience caused. Yours faithfully, Derek Weaver Chief Seller
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20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: Thank you for your letter of 20 May regarding your order no.645. We are sorry to learn that there was a mix-up in your order. We are now sending the consignment to you by airfreight. It should be with you within a week. The necessary documentation will be sent under separate cover. Please hold the goods which were wrongly shipped for collection. We offer our sincere apologies for the delay. Should you have any further problems, please do not hesitate to contact us immediately. Yours faithfully, Derek Weaver Chief Seller
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20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: Thank you for your letter regarding your order no.343, delivered last week. We are sorry to hear of the breakages which occurred in transit. We pack our shipments with great care but there are occasions when the merchandise is mishandled along the way. I have your inventory of the broken items. We shall make up a consignment of replacements which should reach you shortly. Please hold the broken items for possible insurance inspection. I have lodged a claim with our insurer for the loss. Our apologies for the inconvenience. Yours faithfully, Derek Weaver Chief Seller
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20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: Thank you for your letter of 20 May. We agree with you that our shoes should last longer than one month. If they do not, we like to know the reason why. We have carefully examined the pair you returned to us. Our production manager reports that the shoes have been thoroughly soaked and then dried by heat. Even the best quality shoes will not withstand this treatment. For this reason, we regret that we cannot agree to your request for a replacement pair. Yours faithfully, Derek Weaver Chief Seller
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20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: Thank you for your letter of 20 May regarding your order no.354 for 8 carpets manufactured to your client's design and specifications. We appreciate your problem. At the same time, we are sure that you can understand the difficulties we had in satisfying your client's complex specifications. Since the consignment is a special design, made to order for your client, we are unable to return it to our in inventory. Consequently, we cannot honour your request. Perhaps your client can find another use for these specially designed carpets. Thank you for giving us this opportunity to explain the situation. Yours faithfully, Derek Weaver Chief Seller
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20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: Thank you for your letter of 15 May referring to the consignment of cotton goods sent to you per SS Ocean Emperor. We regret to note your complaint. We have investigated the matter thoroughly. As far as we can ascertain, the goods were in first class condition when they left here. The bill of lading is evidence for this. It is obvious that the damage you complain of must have taken place during transit. It follows, therefore, that we cannot be held responsible for the damage. We therefore advise you to make a claim on the shipping company, Emperor Line, who should be held responsible. We are grateful that you have brought the matter to our attention. If you wish, we would be happy to take issue with the shipping company on your behalf. We look forward to resolving this matter as soon as possible. Yours faithfully, Derek Weaver Chief Seller
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20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: Thank you for your letter of 20 May in which you lodge a claim for short delivery of 9000 kg of white cement. We wish to express our deep regret at this incident. We have checked with our warehouse and discovered that part of your consignment was not packed in 5-ply paper bags as specified in the contract. This was due to the negligence of our warehouse staff. We are most concerned to maintain our long-standing trading relationship. We therefore enclose a cheque for GB¢G230 in full and final settlement of your claim. We trust that this unfortunate error will not adversely affect our future relations. Yours faithfully, Derek Weaver Chief Seller
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20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: We refer to sales contract no.564 covering the purchase of 200 metric tons of white cement. We telexed you on 17 May informing you that the consignment arrived on 20 April. On inspection, we found that 180 bags had burst and that the contents, estimated at 9000 kg, had been irretrievably lost. We proceeded to have a survey report made. The report has now confirmed our initial findings. The report indicates that the loss was due to the use of substandard bags for which you, the suppliers, are responsible. On the strength of the survey report, we hereby register our claim against you as follows: Short delivered quantity GB¢G180 Survey charges GB¢G50 Total claimed GB¢G230 We enclose survey report no.TS6478 and look forward to early settlement of the claim. Yours faithfully, Derek Weaver Chief Buyer
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20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: Thank you for your letter of 20 May referring to your order no.252. We are glad to hear that the consignment was delivered promptly. We regret, however, that case no.46 did not contain the goods you ordered. We have investigated the matter and find that we did make a mistake in putting the order together. We have arranged for the correct goods to be dispatched to you at once. The relevant documents will be mailed to you as soon as they are ready. Please Bloomp case no.46 and its contents until called for by our agents who have been informed of the situation. We apologize for the inconvenience caused by our error. Yours faithfully, Derek Weaver Chief Seller
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20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: Thank you for your letter of 17 September referring to your order no.252. We are glad to hear that the consignment was delivered promptly. We regret, however, that case no.46 did not contain the goods you ordered. We have investigated the matter and find that we did make a mistake in putting the order together. We have arranged for the correct goods to be dispatched to you at once. The relevant documents will be mailed to you as soon as they are ready. Please Bloomp case no.46 and its contents until called for by our agents who have been informed of the situation. We apologize for the inconvenience caused by our error. Yours faithfully, Derek Weaver Chief Buyer
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20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Sirs: Our order No.250 of 6 May for upholstery materials has now been delivered. We have examined the shipment carefully and, to our great disappointment, find that they are not of the quality we ordered. The materials do not match the samples you sent us. The quality of some of them is so poor that we feel that a mistake has been made in making up the order. The goods do not match the requirements of our company. We have, therefore, no choice but to ask you to take the materials back and replace them with materials of the quality we ordered. We are very keen to resolve this matter amicably. If you can replace the materials, we are prepared to allow the agreed delivery time to run from the date you confirm that you can supply the correct materials. We look forward to your early reply. Yours faithfully, Derek Weaver Chief Buyer
-------------------------------------------------------------------------------- 20 May 2000 Bloom Co., Ltd 34 Regent Street London, UK Dear Mr. White: Please accept our warmest congratulations on the establishment of your Guangzhou office. We at Deek Co., Ltd. wish you every success in this increased involvement in our complex. Should there be any way in which we can be of assistance, please do not hesitate to contact me personally. Yours faithfully, Derek Weaver President
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20 May 2000 Bloom Co., Ltd 34 Regent Street London, UK Dear Mr. White: I have just read in this morning's Times that you have been made Sales Director Bloom Co., Ltd. Congratulation on your promotion. Knowing you as I do, this will not be the last promotion you get. I look forward to the day when you are in the top job. My very best good wishes. Yours faithfully, Derek Weaver Chief Buyer Dee Co., Ltd.
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20 May 2000 Bloom & Co., Ltd 34 Regent Street London, UK Dear Mr. White: I appreciate your kindness in sparing your valuable time for me during my recent visit to London. It was indeed a rewarding and enjoyable meeting. I hope our cooperation in developing countries, particularly Puerto Rico, will bring about the desired results. Taking this opportunity, I would again like to thank you for what you have done for our organization and hope that you will continue to favor us with your generous support. I look forward to seeing you again soon. Yours faithfully, Derek Weaver Chief Buyer
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